Please accept this email as a token of my appreciations and admiration to you and your team. I have suffered a lot since I arrived to Dubai and have lost millions due to being so trusting and believing in people, until that was lost during the last transaction I had with one of the banks in Dubai. You, Olga and the rest of your team made a believer out of me that good people who offered honest and transparent customer service are still in existence and professionalism was never lost. My experience with your firm began with Olga, who I consider to be one of the most hardworking, honest, and trustworthy individual I have had the pleasure to work with.. This experience continued when your receptionist addresses me by name whenever I called as she recognizes my number every time. What can I say about you and how made the pot full with you introducing yourself to me during my short visit to your office. You made me feel so welcome and made the process of dealing with the sale of my property very easy and so challenging as I thought it would be. Please consider me as an extension of your network of friends and close associates. I will continue to be your biggest advocate and will certainly be recommending you and Olga for future endeavors and or commercial deals. Again, many thanks for your support and please pass my undying gratitude to the rest of your team.
Now that our Contract is final and complete, I would like to convey my thanks to you for this wonderful deal. It has been a pleasure working with you as you are extremely well informed on property in Dubai and the rules and regulations. At first we were hesitant to go ahead as it was a Russian seller and we keep reading about frauds taking place by 'fly by night ' sellers.
However you managed to convince us that this was a great deal and there was no 'hanky panky' and the seller was in need of money for making other payments and commitments and hence was selling it at NO PROFIT. The short time we have known you, we realised you are a thorough professional and extremely committed to your job. You make us feel so comfortable and you handled all NOC and documentation effortlessly.
At the Land Department too, everyone seemed comfortable and it was well handled there too.
Another thing we appreciate about you is that you are reachable at any time. I instinctively picked up the phone and called you one night- it was pretty late- but I needed to ask you a quick question. I was happy that you picked up the phone and gave me the answers I needed although it was late in the night. Thanks Olga for being so cooperative and reachable.
It has been a pleasure working with you and we will be extremely glad to deal with you for all future Property deals in Dubai.